How to Cancel a PIT payment

How to Cancel a PIT payment


Step 1: Log in to your account
Step 2: Click on Payments in the left sidebar
Step 3: Click on Pay in Tranches
Step 4: Click on the Ongoing tab to view ongoing payments

Step 5: Search for the specific payment
Step 6: Click on the three dots beside the payment
Step 7: Click on cancel payment

Step 8: Confirm your request by clicking on “Yes, cancel.”


    • Related Articles

    • How to Refund a PIT payment

      Step 1: Log in to your account Step 2: Click on Payments in the left sidebar Step 3: Click on Pay in Tranches Step 4: Search for the payment you want refunded Step 5: Click on the three dots beside the payment Step 6: Click on Refund payment Step 7: ...
    • How to Cancel a Customer’s Subscription

      Step 1: Log in to your account Step 2: Click on Payments in the left sidebar Step 3: Click on Subscription to view your dashboard Step 4: Click on the subscribers tab to view the subscribers for your product. Step 5: Search for the specific ...
    • How to Cancel Further Pay in Tranches Debits

      Here’s a simple guide to cancel an ongoing tranche payment: Visit your Dashboard. Click on the More button Click on Pay In Tranches Click on payment overview. Search for the customer by email. Click ongoing Tap on the transaction, and Proceed to ...
    • How to Mark a Tranche Payment as Paid Offline.

      If you receive a tranche payment outside Mainstack’s ecosystem and still want to track it, you can easily mark that payment as paid offline on your PIT dashboard. Here’s a quick guide: Visit your Dashboard. Click on the More button, Click on Pay In ...
    • How to Manage Payment Disputes (Chargebacks) on Mainstack

      A step-by-step guide to responding effectively and protecting your business. Disputes can be frustrating, but they don’t have to mean lost revenue. Understanding the process, acting promptly, and providing thorough evidence gives you the best shot at ...