How to confirm why a Payout Request was rejected

Step 1: Log in to your account

Step 2: Click on transactions on the left sidebar

Step 3: Click on Payout to view your payout history

Step 4: Use the search bar to search for the specific transaction

Step 5: Click on the transaction to view the payout details

Step 6: Check the transaction timeline in the left corner of the page to view the reason for the declined transaction.

• Related Articles

• How to request a specific payout amount

  Do you want to request a specific payout amount? Follow this simple step-by-step guide: Log in to your dashboard. Click on your Balance, or go directly to the Revenue Dashboard. Select Withdraw. Confirm your payout details and click Proceed. Edit the ...

• How to setup payout address

  Step-by-step guide on how to set up your payout address. Step 1: Log in to your dashboard Step 2: Click on the Hamburger menu (☰) Step 3: Click Settings Step 4: Proceed to click Payout Step 5: Next, select your preferred payout method and click ...

• How to view a Chargeback request

  Step 1: Log in to your account Step 2: Click on the chargeback tab Step 3: Click on the specific request to view its details.

• How to confirm the availability of a team member

  How to confirm the availability of a team member. Log in to your Mainstack Dashboard. On the Home page, click on the Bookings icon. Click on More. Click on Teams. Select the team member whose availability you would like to confirm. Click on the ...

• How to update your payout address

  Step-by-step guide on how to update your payout address. Step 1: Log in to your dashboard Step 2: Click on the Hamburger menu (☰) Step 3: Click Settings Step 4: Proceed to click Payout Step 5: Next, click Edit payout details or Change payout method ...