How to Refund a PIT payment

How to Refund a PIT payment


Step 1: Log in to your account
Step 2: Click on Payments in the left sidebar
Step 3: Click on Pay in Tranches

Step 4: Search for the payment you want refunded
Step 5: Click on the three dots beside the payment
Step 6: Click on Refund payment
Step 7: Select the tranche you want refunded

Step 8: Click on Log refund


    • Related Articles

    • How to Refund an Invoice Payment

      Step 1: Log in to your account Step 2: Click on Payments in the left sidebar Step 3: Click on Invoices Step 4: Search for the specific invoice Step 5: Click on the invoice to view the details Step 6: Click Refund at the top right Step 7: Confirm the ...
    • How to Refund a Subscription Payment

      Step 1: Log in to your account Step 2: Click on Payments in the left sidebar Step 3: Click on Subscription to view your dashboard Step 4: Click on the subscribers tab to view the subscribers for your product. Step 5: Search for the specific ...
    • How to Cancel a PIT payment

      Step 1: Log in to your account Step 2: Click on Payments in the left sidebar Step 3: Click on Pay in Tranches Step 4: Click on the Ongoing tab to view ongoing payments Step 5: Search for the specific payment Step 6: Click on the three dots beside the ...
    • How to Mark a Tranche Payment as Paid Offline.

      If you receive a tranche payment outside Mainstack’s ecosystem and still want to track it, you can easily mark that payment as paid offline on your PIT dashboard. Here’s a quick guide: Visit your Dashboard. Click on the More button, Click on Pay In ...
    • How to issue a refund

      Step 1: Log in to your account Step 2: Click on transactions on the left sidebar Step 3: In the earnings section, search for the transaction by customer name or email, or use the filter option. Step 4: Click on the specific transaction to view the ...