Payouts

Payouts


Payouts are processed as soon as you make a request. 
Notes
Available Payout Options

  1. Bank Transfer (USD, NGN, GBP, CAD, and Ghanaian Cedi)
  2. Grey
  3. PayPal
  4. Payoneer
  5. MoMo
Notes
Fees

At Mainstack, we don’t charge any fees to process your payout. However, our payout partners will charge a small fee of $1.99, which will be deducted from your payout amount.

Notes
Currency

All payouts are made in USD. However, if you're receiving a bank transfer, you can also choose to be paid in NGN, CAD, GBP or Ghanaian Cedi.


Alert
Please note that you may incur additional charges if currency conversion is needed. For PayPal users, be aware that PayPal may apply its fees when converting or withdrawing funds from its platform.

Notes
Processing Time

  • Bank transfers, PayPal, MoMo (Mobile Money) and Grey payouts are approved within 24 hours.

  • Payoneer payouts take up to 48 hours to process.

Notes
How To Request a Payout
  1. Log in to your dashboard
  2. Click on your Balance, and
  3. Click Withdraw
  4. Proceed to follow the prompt instructions to complete your withdrawal process.
Notes
Reasons for Payout Delays

Though we aim to process your payouts as quickly as possible, delays may occur sometimes. Here are a few reasons why this might happen:

  1. Verification or Compliance Checks: Additional identity verification or checks may be required to comply with security protocols before a payout can be processed.
  2. Banking Hours and Holidays: Weekends, holidays and varying banking hours can impact the timing of your payout.
  3. System Maintenance or Technical Issues: Occasionally, our platform or payout partners may experience technical issues or system updates, which can delay the payout process.
  4. Pending Transactions: If there's a pending transaction or issue (like a dispute or fraud check), it may temporarily delay your payout.
  5. Currency Conversion Delays: International transfers or currency conversions can sometimes take longer than expected.
  6. Incorrect Account Information: Ensure that your payout information (like your bank account number or PayPal details) is accurate. Incorrect or incomplete details can lead to delays.
  7. Unresolved Disputes or Claims: Any open disputes, chargebacks, or claims may hold up your payout until resolved.

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