Why Do I Have a Charge from Mainstack?
What is Mainstack?
Mainstack is a platform that helps businesses and merchants set up a Link-In-Bio, sell digital products, services, create invoices, consultations, trainings, courses, event tickets, etc with ease. We ensure that all payments between customers and merchants are secure, simple, and reliable.
Why Am I Seeing Charges from Mainstack?
If you’re seeing charges from Mainstack on your account, it likely relates to a recent purchase you made for a digital product, service, subscription, or course from one of our partner merchants. You can easily view and manage your purchased items through your Customer Hub.
To access your Customer Hub, click here.
Log in using your email address or account credentials to view your purchases.
How Do I Cancel Subscriptions?
You can cancel any active subscriptions at any time via the Customer Hub. Keep in mind that canceling a subscription will also revoke your access to the service or course you’re currently subscribed to.
To manage or cancel your subscription, visit your Customer Hub.
How Do I Request a Refund?
Refunds are processed by the merchant from whom you made the original purchase. If you experience an issue with your purchase, we recommend reaching out directly to the merchant using the contact details provided in your receipt.
If the issue persists and you’re unable to resolve it with the merchant, you can contact us for assistance. We’ll do our best to help you reach a resolution.
Can I Contact You About a Charge?
If you notice a charge you don’t recognize or have any questions about a payment, please reach out to us. We’ll investigate and help resolve any issues you might have.
Need Help?
If you need additional support or just want to get in touch with our team, we’re here to help. Feel free to reach out anytime.
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