How to Access A Course After Purchasing It
Are you trying to locate a course or product you have purchased? Here’s a quick guide to help you access your product anytime you need it.
Option 1: Check Your Email for Your Course Access Link
Option 1: Check Your Email for Your Course Access Link
Right after completing your purchase, a confirmation email is sent to the email address you used at checkout.
This email includes:
- Your transaction summary
- The “Access Course” button
- Instructions about course availability if it’s a drip course
- Any additional instructions from the merchant
Note: If you can’t find the email, check your Spam, Promotions, or Updates folder.Option 2: Visit the Customer Hub
Option 2: Visit the Customer Hub
The Customer Hub is your personal learning space where all your purchased courses can be found.
To access it:
- Log in to the Customer Hub with the email address you used at checkout.
- A secure code will be sent to your email.
- Once logged in, you’ll see all your courses and access options.
Related Articles
How to change the course access option
Note: This option is only available for courses with the Pay-In-Tranches pricing model This is a step-by-step guide on how to change the course access option. Log in to your Course Dashboard. Select the course you want to edit. Navigate through the ...How to give course access to a student after revoking access
Here's how to give a student access to your course after revoking access. Log in to your Mainstack Dashboard. On the Home page, scroll to the Mainstack Apps section and click on Hosted Courses. Or, click on the Hosted Courses icon on the active app ...How to Enable Access Control
Note: This option is available for courses with the Pay-In-Tranches pricing model. This is a step-by-step guide on how to enable access control on a course Log in to your Dashboard and navigate to the Course Hub. Click the “+ Add Course” button. ...How to Revoke a Student's Access
Quick guide on how to revoke a student's course access. Log in to your Course Dashboard. Click on the specific course from the list. Next, click on the “Student” tab for that course. Use the search bar to find the student. Click the ellipses (...) ...How to Edit Course Details for an Already Published Course
Quick simple guide on how to edit the course details for an existing course Log in to your Course Dashboard. Select the course you want to edit. Navigate through each tab to update the course details. Click “Save” when you're done.