How to Issue a Refund from your Transaction Dashboard
Follow these simple steps to issue a refund to your customer.
- Log in to your Dashboard.
- Click on your Balance or navigate to the Revenue Dashboard.
- Click on View All Transactions.
- Find and click on the specific transaction you want to refund.
- On the side panel with the transaction details, click the Refund button.
- Fill out the refund form and click Process Refund.
Please note that refunds are processed immediately, but you have 5–7 minutes to cancel the refund if needed.
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