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How to issue a refund
Step 1: Log in to your account Step 2: Click on transactions on the left sidebar Step 3: In the earnings section, search for the transaction by customer name or email, or use the filter option. Step 4: Click on the specific transaction to view the ...
How to Issue Refunds
Quick guide on how to issue a refund. Log in to your Course Dashboard. Click on “More”. Click “Refund”. Proceed to log a refund request to your student.
How to Refund a PIT payment
Step 1: Log in to your account Step 2: Click on Payments in the left sidebar Step 3: Click on Pay in Tranches Step 4: Search for the payment you want refunded Step 5: Click on the three dots beside the payment Step 6: Click on Refund payment Step 7: ...
How to Refund an Invoice Payment
Step 1: Log in to your account Step 2: Click on Payments in the left sidebar Step 3: Click on Invoices Step 4: Search for the specific invoice Step 5: Click on the invoice to view the details Step 6: Click Refund at the top right Step 7: Confirm the ...
How to Export your Refund History
Step 1: Log in to your account Step 2: Click on transactions on the left sidebar Step 3: Click on the refund tab to view your refund history Step 4: Click on the Export button Step 5: Select your date range Step 6: Click on Export