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How to Issue a Refund from your Transaction Dashboard
Follow these simple steps to issue a refund to your customer. Log in to your Dashboard. Click on your Balance or navigate to the Revenue Dashboard. Click on View All Transactions. Find and click on the specific transaction you want to refund. On the ...
How to Issue Refunds
Quick guide on how to issue a refund. Log in to your Course Dashboard. Click on “More”. Click “Refund”. Proceed to log a refund request to your student.
Refunds and Chargebacks
At Mainstack, we understand the importance of managing refunds and chargebacks effectively to protect your business and maintain customer satisfaction. Refunds We encourage users to establish their refund policies based on their business needs. If ...
Why Do I Have a Charge from Mainstack?
If you’ve noticed a charge from Mainstack on your credit card or bank statement and are unsure why, don’t worry – we’re here to explain why this charge is completely normal. What is Mainstack? Mainstack is a platform that helps businesses and ...
How to Manage Payment Disputes (Chargebacks) on Mainstack
A step-by-step guide to responding effectively and protecting your business. Disputes can be frustrating, but they don’t have to mean lost revenue. Understanding the process, acting promptly, and providing thorough evidence gives you the best shot at ...