How to update/edit the purchase confirmation email

How to update/edit the purchase confirmation email





InfoQuick guide on how to edit/update the purchase confirmation email.

  1. Log in to your Mainstack Dashboard.

  2. On the Home page, click on the Storefront icon.

  1. Select the product you would like to edit.

  2. Click on Purchase email.

  3. Proceed to edit the email to your preference. 

  4. Scroll down and click on Preview email to see how it looks

  5. Alternatively, scroll down and click on ‘Send Test Email’, to send a test email to yourself. 

  6. Click on Save to update email content

Well done! You have successfully updated the purchase confirmation email. 






    • Related Articles

    • How to update the purchase email

      Step-by-step guide on how to update your purchase email. Step 1: Log in to your dashboard Step 2: Click Products Step 3: Search for and click on the product Step 4: Click Purchase Email Step 5: Proceed to update the purchase email and Step 6: Click ...
    • How to update the session purchase email

      Step-by-step guide on how to update the purchase email for a session. Step 1: Log in to your dashboard Step 2: Click Products Step 3: Search for and click on the session Step 4: Click Purchase Email Step 5: Proceed to update your purchase email and ...
    • How to Edit the Purchase Confirmation Email for an Event Ticket

      Log in to your Mainstack Dashboard. On the Home page, scroll to the Mainstack Apps section and click on Storefront. Click on the specific Event. Click on the purchase email tab Make your Edits and click save.
    • How to Edit the Purchase Email for a Tribe

      Step 1: Log in to your account Step 2: Click on Tribe on the left sidebar Step 3: Click on the Purchase email tab Step 4: Proceed to edit the email Step 5: You can choose to preview the email or send it as a test email to yourself.
    • How to Hide Ticket Counts

      If you are setting up a new event; Log in to your Mainstack Dashboard. On the Home page, scroll to the Mainstack Apps section and click on Storefront. Click on the ‘+ Add product with AI’ button. Select Event Ticket as your preferred product type. ...