Sales
How to Resend a Receipt to a Customer
The Resend Receipt feature allows you to send a duplicate copy of a transaction receipt to your customer directly from your dashboard. This is helpful when a customer requests another copy or if the original receipt wasn’t delivered due to issues ...
How Refunds Work on Mainstack
Refunds play a crucial role in managing an online business. They help maintain customer trust, enable quick dispute resolution, and contribute to a positive brand reputation. On Mainstack, you can easily process refunds for digital products, courses, ...
How to Issue a Refund from your Transaction Dashboard
Follow these simple steps to issue a refund to your customer. Log in to your Dashboard. Click on your Balance or navigate to the Revenue Dashboard. Click on View All Transactions. Find and click on the specific transaction you want to refund. On the ...
June 2025 Policy Update: Introduction of Refundable Fee for Countering Disputes
Card networks have steadily increased fees related to handling disputes. To help manage these rising costs, we’re introducing a dispute counter fee starting June 17, 2025. This additional fee will only apply when you choose to counter a dispute and ...
Simplify Your Payment Experience with Mainstack Checkout.
Mainstack Checkout is a 3-in-1 smart checkout system designed to fit right into your existing website or sales flow. Whether you prefer to share a link, embed a widget, or trigger a pop-up, we have you covered. Our checkout system helps your ...
How to set up Your Payout method
Quick simple guide on how to set up your payout method. Log in to your Mainstack Dashboard. Click on the hamburger menu (the 3 horizontal lines on the top right corner of your screen). Click on Account settings. Click on Payout Settings. There are ...
Using Lead Magnets as a Powerful Tool for Growing Your Email List
Lead magnets are an effective strategy to attract potential customers and grow your email list by offering valuable content or products for free in exchange for their email addresses. This tactic not only helps you build a list of engaged leads but ...
How to Make Offers Available in Multiple Currencies with Mainstack
In today's global economy, digital products have the potential to reach customers from all corners of the world. One of the key advantages of selling online is the ability to offer products in multiple currencies, making it easier for international ...
How to Send an Email After a Customer Abandons their Cart
Cart abandonment is a common challenge in e-commerce, but sending an automated email to customers who leave items in their cart without completing the purchase can help recover lost sales. With Mainstack, setting up a Cart Abandonment Email ...
Creating Discount Codes
Learn how to create customized discount codes for your products, promotions, and special offers. You can easily create unique discount codes and adjust the discount amount, whether you prefer a percentage off or a fixed amount. Furthermore, you can ...
My Purchases
When a purchase is made, the customer receives an email receipt containing details about their order, along with a link to access the content. Customers can access and re-send these receipt emails at any time through the action menu on the Customer ...
How Products and Prices Work
In the world of business, understanding how products and prices work is fundamental to structuring your offerings effectively. Products define what your business provides to customers, while prices define how much and how often you charge for those ...
Payment Methods
With mainstack acting as the merchant of record on your behalf, you can easily accept payments through a wide variety of methods, ensuring seamless transactions for your global customer base. As businesses expand internationally, accepting diverse ...
Refunds and Chargebacks
At Mainstack, we understand the importance of managing refunds and chargebacks effectively to protect your business and maintain customer satisfaction. Refunds We encourage users to establish their refund policies based on their business needs. If ...